Mica is a vehicle which helps its members compete with B&Q, Homebase, etc. - the larger corporate stores. Mica is a voluntary trading group owned by its members who are all first class independent hardware stores. It is retailer led and management run. In this way it it similar to Spar - what Spar is to grocery stores, Mica is to hardware/DIY stores.
All Mica shops offer superb customer service. Each shop is owner run and managed - with the kind of care and attention to detail that only an interested owner can bring. Personal service is guaranteed - a thing so often lacking these days. If you need something we don't have in stock we'll try and get it for you; If you think you might need an extra roll of wallpaper, we'll set it aside for you; If you've bought too many cans of paint, we'll take them back.
BENEFITS Another benefit of visiting a Mica shop is that we know what we're talking about! When it comes to advice, we're second to none. With years of experience in the DIY/Hardware trade and expert knowledge of the products we stock, we can help you to choose the right product to meet your needs - whether it be a fixing for a cavity wall, a specialist primer for painting tiles, or a stainless steel cookset.
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